This Cancellation Policy (“Policy”) applies to the following purchases: online purchases through www.quickresultstraining.com

1. General

1.1. This Cancellation Policy outlines our guidelines for cancelling or rescheduling live classes and the associated charges.

 

2. Cancellation and Rescheduling of Live Classes

2.1. Participants must provide a minimum of 12 hours notice to cancel or reschedule a registered live class.
2.2. Participants will be charged at the nominal user rate if they have not provided a minimum of 12 hours notice to cancel or reschedule a registered live class.
2.3. If a participant does not show up for a registered live class, it will be considered a “no-show” and the participant will be charged at the nominal user rate.
2.4. If a participant needs to cancel or reschedule a registered live class due to an unforeseen emergency or family illness, it will not be considered a late cancel or no-show, but the client must provide documentation of the emergency or illness (e.g. a medical certificate).

 

3. Charges for Late Cancel and No-Show

3.1. Charges for late cancel or no-show sessions will be applied in accordance with the nominal user rate.

 

4. Exceptions

4.1. We understand that emergencies and unforeseen circumstances can arise. Participants providing valid documentation for an emergency or illness will be offered a refund or replacement live class.

 

5. Contact Us

5.1. If you have any questions or need further clarification regarding our Cancellation Policy, please contact us at: [email protected].